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Shipping


Shipping charges cover postage, packing and handling.
Goods will be shipped within 1-2 business days from the order has been completed. We do not ship out during holidays or weekends.


We offer shipment by PostDanmark and DHL Express. If you have a DHL account we can book the shipment to your account.

Rates are calculated according to weight and volume of the total order including packing material. Extra shipping may be charged for objects that require special packing, because of size or shape.

If you dont see a shipping option on checkout, pls contact us. The standard system only supports up to 5kg at the moment, but its possible to send up to 25kg, by special order.

 

Shipping methods and terms

 

PostDanmark



  • Letter: There is no insurance or tracking on shipment and order is not recoverable in case it gets lost by postal service. Maximum order value is 200€
  • Registered and insured letter: There is insurance and tracking on shipment and order can be recovered in case of loss by postal service. Maximum order value is 800€
  • Parcel (Europe only): Larger shipments, tracking and insurance is available

Shipments to the EU start at 4,00€. Shipments to the rest of the world start at 15,50€ - registered only.

Delivery times
Advisory delivery times for PostDanmark letters.

Note that PostDanmark passes the letter on to the national postal service in your country.
Final delivery time to reciever depends on the local postal service.


2-4 days for EU

3-7 days for USA

5-8 days for Asia/Pacific

6-9 days for South America and Africa

Orders with a value over 800 Euro can only be shipped by DHL Express

PostDanmark Tracking

 PostDanmark Tracking Tool

Once the shipment has left Denmark, it usually has to be tracked by the local carrier.
In most cases that is the national postal service in your country.

A Note for US customers

Shipping by Post Denmark is usually handed over to USPS. In most cases the parcels can be tracked once the items have arrived in the US:

 USPS Tracking Tool

DHL Express



We offer 2 DHL Express services:

  • Time definite courier express - 1 to 2 business days delivery for continental Europe, UK and North America. 2-4 days for the rest of the world. Delivered before end of business day.
  • Day definite parcel for EU and Europe with 2-4 business days delivery time. Delivery before end of business day. 
  • No limit for order value and weights up to 25kg
  • Fully insured 
DHL tracking

 DHL Express Tracking Tool


Track your purchases

Messages about backorders, delay, discontinued products and the like will be added to your account and can be followed from the "My Account" page. This lists all your orders and you can see details about each order.
See our "Terms and Conditions" for details about lost and damaged shipments.